The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index. The insurance companies with the next most complaints are Ocean Harbor Insurance and California Casualty.
The National Association of Insurance Commissioners (NAIC) generates a score for all major insurance companies. The market average is a score of 1, and any score above 1 means the company receives more complaints than the average insurer its size.
Auto Insurance Companies with the Most Complaints
Source: NAIC Complaint Index
Popular Insurance Companies with the Most Complaints
Conversely, the car insurance companies with the fewest complaints are Chubb, Cincinnati Insurance, and The Hartford.
To learn more, check out WalletHub’s guide to the best car insurance companies.
This answer was first published on 02/08/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
FAQs
Best car insurance in California for customer complaints: Amica. Amica is the best car insurance company for California drivers when it comes to customer satisfaction, based on the low number of complaints to state regulators for a company of its size.
What insurance company has the least complaints? ›
Best car insurance in California for customer complaints: Amica. Amica is the best car insurance company for California drivers when it comes to customer satisfaction, based on the low number of complaints to state regulators for a company of its size.
Which insurance company denies the most claims? ›
Claim denial rates by insurance company
Company | Claim denials |
---|
UnitedHealthcare | 32% |
Anthem | 23% |
Aetna | 20% |
CareSource | 20% |
1 more rowApr 24, 2024
What insurance company is most reliable? ›
Best Car Insurance Companies of May 2024
Best car insurance category | Company winner |
---|
Best insurance company overall | Travelers |
Best insurance company for affordability | NJM |
Best insurance company for accident forgiveness | Geico |
Best insurance company for having few customer complaints | American Family |
4 more rows5 days ago
Which homeowners insurance companies have the highest customer satisfaction? ›
Amica, AIG, and Erie Insurance top the list for consumer satisfaction with property claims, according to a 2024 study by J.D. Power. Travelers and Homesite are rated at the bottom for customer service during claims.
What is the #1 auto insurance in the US? ›
State Farm is the biggest auto insurance company in the country by market share, while Progressive, Geico and Allstate are the next three.
Who's the best homeowners insurance? ›
The best home insurance companies in May 2024
Insurance Company | Best for | Average annual premium* |
---|
Allstate | Best overall | $2,326 |
Lemonade | Best for digital experience | N/A |
Chubb | Best for high-value home coverage | $3,578 |
Amica | Best for customer experience | $1,863 |
6 more rows
What's the worst medical insurance company? ›
Here are what some consider to be the ten worst insurance companies in the United States:
- UnitedHealth. ...
- State Farm. ...
- Elevance Health (formerly Anthem) ...
- Unum. ...
- Federal Employee Benefits. ...
- Farmers. ...
- Liberty Mutual. ...
- USAA. USAA started in 1922, and like Farmers, it's one of the country's biggest homeowner's insurance companies.
What is the biggest insurance company to fail? ›
Executive Life Insurance Company is regarded to be the biggest bankruptcy of an insurance company in the United States in the course of recent years. Based in California, the life company had to file for bankruptcy in 1991 following disastrous investments in junk bonds.
Which insurance company is best for claim settlement? ›
In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%. With a 99.39% claim settlement ratio, HDFC Life Insurance came second on the list. Aegon Life Insurance bagged the third position with a 99.37% claim settlement ratio.
The cheapest car insurance rate is $38 a month from Geico according to our research team's cost analysis of national average prices for minimum coverage. The top 10 cheapest car insurance companies are Nationwide, Geico, State Farm, Travelers, Progressive, AAA, Allstate, Chubb, Farmers and USAA.
What is the best auto coverage to have? ›
You should carry the highest amount of liability coverage you can afford, with 100/300/100 being the best coverage level for most drivers. You may need to carry additional coverages to protect your vehicle, including comprehensive, collision and gap coverage.
Who is the cheapest car insurance? ›
The Cheapest Car Insurance Companies
| Company | Learn More |
---|
#1 | USAA » 4.9 U.S. News Rating | Compare Quotes » (855) 939-3108 |
#2 | Erie Insurance » 3.4 U.S. News Rating | Compare Quotes » |
#3 | Auto-Owners » 4.7 U.S. News Rating | Compare Quotes » |
#4 | Nationwide » 4.1 U.S. News Rating | Compare Quotes » |
2 more rowsApr 17, 2024
Who is the most expensive homeowners insurance? ›
Travelers is the most expensive homeowners insurance company for $200,000, $350,000, $500,000 and $750,000 dwelling coverage amounts. Rates vary significantly among companies because they each have their own formulas for pricing.
What company has the best customer service? ›
10 Companies Providing Excellent Customer Service Examples
- Apple: Personalized Approach to Technical Support. ...
- Amazon: Seamless Returns and Refunds. ...
- Zappos: Going the Extra Mile. ...
- Southwest Airlines: Empowering Employees. ...
- Ritz-Carlton: Anticipating Customer Needs. ...
- Slack: Efficient and Responsive Support.
Which insurance company is like a good neighbor? ›
Like a Good Neighbor - State Farm®
What are the top 5 insurance rating agencies? ›
Five independent agencies—A.M. Best, Fitch, Kroll Bond Rating Agency (KBRA), Moody's and Standard & Poor's—rate the financial strength of insurance companies. Each has its own rating scale, its own rating standards, its own population of rated companies, and its own distribution of companies across its scale.